- Support clients throughout the payroll implementation journey
- Attend kick-off meetings and help deliver implementation projects
- Build positive relationships with clients and provide regular updates on project progress
- Act as the day-to-day contact for implementation-related queries
- Gather payroll and business requirements from clients
- Configure payroll settings based on agreed requirements
- Set up payroll calendars, earning and deduction codes, and other payroll elements
- Support the configuration of reports and integrations where required
- Assist clients with preparing payroll data for migration
- Validate imported employee and payroll data
- Identify and resolve data issues before go-live
- Ensure data accuracy throughout the implementation process
- Support payroll testing and parallel payroll runs
- Investigate and resolve testing issues alongside internal teams
- Assist clients through go-live activities
- Ensure implementation documentation is completed and signed off
- Keep project plans and documentation up to date
- Attend internal and client project meetings
- Track actions, risks and outstanding tasks
- Escalate issues to senior consultants where required
- Maintain implementation documentation and best practice guides
- Share knowledge and lessons learned with the wider team
- Keep up to date with payroll legislation and product enhancements